Technical Trainer

Full Time Johns Creek, (USA) Posted 60 days ago

Job Description:

Conduct trainings of Ebix Exchange software to clients.

Essential Job Functions

• Design, develop, and update technical course materials on proprietary software.
• Present information using a variety of instructional techniques and formats such as simulations, exercises, group discussions, videos and lectures.
• Offer specific training programs to help users learn the software as well as maintain and improve job skills and proficiencies.
• Create detailed training plans and timelines allocated to each project and work with clients independently.
• Create training materials such as training discovery, training plans, user documentation, and agendas to facilitate sessions.
• Monitor, evaluate and record training activities and program effectiveness.
• Respond to client questions regarding presented topics.
• Develop alternative training methods if expected improvements are not achieved.
• Work with internal Sales and Marketing teams for demos of Ebix software.

Job Requirements

• Bachelor’s degree
• Work experience in insurance or financial domain
• 5+ years’ experience in training and development in a teaching/technical environment
• High technical aptitude and working knowledge of and experience teaching various software programs