Technical Software Account Manager
Full Time
Johns Creek, GA (USA)
Posted 60 days ago
Johns Creek, GA (USA)
Posted 60 days ago
Qualification: Strong analytical skills, Exceptional communication, presentation and writing skills, Great attention to detail, Working knowledge of Windows client-server environments
Experience: Minimum 2 years experience in the technical customer service field, Minimum 1 years experience in Java Script, Life Insurance knowledge and certifications a plus
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Job Description:
We are seeking a highly motivated Individual for our EbixExchange division.
Be part of the WinFlex team that provides an industry leading Life Insurance comparison platform. Collaborate with Insurance carriers to identify project objectives, gather requirements and implement solutions. Work closely with WinFlex leadership and product development on processes and product improvement.
Essential Functions:
- Maintain existing client relationships
- Assist in product development
- Gather project requirements
- Prioritize, plan and track internal/external projects
- Participate in project and release testing
- Develop and refine processes and procedures
- Support users of varying skill levels
Qualifications:
- Strong analytical skills
- Java Script Experience
- Exceptional communication, presentation and writing skills
- Great attention to detail
- Working knowledge of Windows client/server environments
- Proficiency with the Windows Office Suite
Required Experience:
- Minimum 2 years’ experience in the technical customer service field
- Minimum 1 years’ experience in Java Script
- Life Insurance knowledge and certifications a plus
Education:
- BS in Information Technology, or related field, or equivalent experience
