Full Time map Johns Creek, (USA) Posted 31 days ago

Experience: 3- 5 years

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Job Description:

The Trainer’s role is to develop and lead training/educational platform intended to enhance the knowledge and efficiency of all team members. The position is responsible for delivering new hire and ongoing department training. The trainer can independently develop entry and advanced level courses for internal audiences.

Responsibilities:

  • Demonstrates superior knowledge of internal systems and curriculum
  • Collaborate with department managers to develop and implement training and development programs for all employees
  • Designs, develops, and updates innovative training programs
  • Proofreads, edits, and maintains class materials and documentation to improve quality, readability, consistency, and effectiveness
  • Identify and recommend carrier sponsored education opportunities that bring value to the department
  • Creates and maintains training documentation, testing and evaluation procedures
  • Works closely with Division Head regarding training curriculum development
  • Deliver/Facilitate training on company products
  • Assists in coordination of the scheduling and implementation of training initiatives
  • Contributes information using a variety of instructional techniques and formats such as role playing, simulations, team exercises, group discussions, videos, etc.
  • Monitors and evaluates the impact of training and communications
  • Identifies ongoing and internal re-training needs and recommends solutions
  • Identify areas where workflows are lacking or outdated and making suggestions for improvement
  • Deliver detailed communications regarding training
  • Develop and provide training metrics as requested
  • Maintains knowledge of instructional technologies by attending workshops;reviewing professional publications; establishing personal networks; participating in professional societies
  • Supervisory responsibilities for trainees including feedback on performance, managing timeliness and time off requests
  • Work with HR and IT during the new employee onboarding process ensure workstations are set up properly on date of hire
  • Other responsibilities as assigned by manager

Required Experience:

  • 3- 5 years of corporate training experience
  • Industry related certifications preferred
  • Experienced with multimedia technology and authoring tools
  • Commercial Insurance experience preferred
  • Bachelor's degree in Business, Education, Instructional Design or equivalent work experience
  • Strong communication and presentation skills required
  • Ability to convey multi-step or complex tasks in a clear and concise manner
  • Ability to create and deliver solutions to end user
  • Strong work ethic - proactive, detail oriented and dependable
  • Ability to work independently