We are searching for an experienced Director of Claims to join our team. The Director of claims exercises fiduciary and managerial responsibility over the entire claims area which consist of the processing of group health and individual policy medical, dental and vision claims. The Director of claims, plans, organizes, manages, and directs all functions and activities performed within the Claims Department in an effective and efficient manner so that claims service is maintained within established turn-around times and quality standards of Ebix Health Administrative Exchange; assures claims practices are in accordance with the standards and principles adopted by the International Claims Association (ICA) and the National Association of Insurance Commissioners (NAIC). Communicates with senior staff, agents, insureds and vendors as expert voice relative to claims processes.
Bachelor's degree (B. A.) from four-year College or university; or three to 5 years of related experience in an inbound call center and/or training; plus ten to fifteen years of industry related claims experience.
To be successful as the Director of Claims you must be able to perform of the essential duties listed above and meet the following requirements.